We are experiencing the following network outage:

Infrastructure Provider: Openserve

Affected areas:

• Brackenfell - Cape Town - WESTERN CAPE

Resolution: Openserve technicians are currently on-site to resolve the issue.

We expect this issue to be resolved by: No ETR.

We apologise for the inconvenience and we promise to keep you posted with any updates from our infrastructure providers.

We are experiencing the following network outage:

Infrastructure Provider: Cell C

Affected areas: KZN

• Newcastle
• Harrismith
  
• Pietermaritzburg
• Estcourt
• Richmond

Resolution: Engineers are working to restore services ASAP.

We expect this issue to be resolved by: No ETR

We are experiencing the following network outage:

Infrastructure Provider: Vumatel

Affected areas:

• Birch Acres
• Greenside

Resolution: Technicians are currently on-site to resolve the issue.

We expect this issue to be resolved by - No ETR

We are experiencing the following network outage:

Infrastructure Provider: Openserve (ADSL)

Affected areas:

• Algoa Park IMAX - (041452, 041456, 041484)
• Lydenburg MSAN 01 - (010235, 013235)
• Sunnydale 3 IMAX_1 - (021782, 021783, 021785)
• Ottery ISAM 06 - (021396, 021510, 021692, 021697, 021702, 021703, 021704, 021706, 021762, 021797)
• Swartkops ISAM GPON 01 - (041116)
• Pietermaritzburg GPON ISAM 01
• East London Node
• Witfield B4A5 MSAN 01 - (011823, 011826)
• Mount Frere ISAM 01 - (039255)
• Kokstad ISAM - (039727)
• Lusikisiki - (039253)
• Harding - (039433)
• Matatiele - (03737)
• Isithebe ISAM 1
• Ottawa IMAX - (032537)
• Brackenfell ISAM 01 P5A5 - (021981, 021982)
• Tonga Mall MSAN - (013780)
• St Michaels On Sea ISAM 01 - (039312, 039315, 039317, 039682, 039695)
• Jozini - (035572, 051875)
• Lydenburg IMAX - (013235)
• Mamelodi East MIX MSAN 01 - (012801, 012812, 012815)
• Riverside MSAN (A43B2) - (013752, 013753, 013755, 013757)
• RST2 - BBFI(B302A) - (014763)
• Pongola - (034413)
• Douglas 1 - (053298)
• Blackridge ISAM 02 - (033342, 033344, 033345, 033347)

Resolution: Openserve technicians are currently on-site to resolve the issue.

We expect this issue to be resolved by: No ETR

We are experiencing the following network outage:

Infrastructure Provider: Frogfoot

Affected areas:

• Nigel

Resolution: Frogfoot technicians are currently on-site to resolve the issue.

Outage update: Resolution In-Progress

We are experiencing the following network outage:

Infrastructure Provider: Openserve

Affected areas:

• Amanzimtoti - KwaMakhutha - KWAZULU-NATAL

Resolution: Openserve technicians are currently on-site to resolve the issue.

We expect this issue to be resolved by: No ETR.

We apologise for the inconvenience and we promise to keep you posted with any updates from our infrastructure providers.

We are experiencing the following network outage:

Infrastructure Provider: Openserve

Affected areas:

• Jozini - KWAZULU-NATAL
• Mdantsane - East London - EASTERN CAPE

Resolution: Openserve technicians are currently on-site to resolve the issue.

We expect this issue to be resolved by: No ETR.

We apologise for the inconvenience and we promise to keep you posted with any updates from our infrastructure providers.

Date reported: 21 May 2019

There will be routine network maintenance which could cause interruptions to internet service for some of our valued customers. Please see the details below:

Infrastructure Provider: Octotel

Affected areas:

• Vredehoek
• Gardens
• Oranjezicht

Our fibre partners will be performing pro-active node maintenance over the upcoming 3 weeks. This maintenance is necessary to ensure optimal network performance. We are doing all we can to avoid any unnecessary disruptions to network connectivity wherever possible. However, during this time, customers may experience a drop in connectivity for a few minutes.

Webafrica would like to apologise for any inconvenience caused, we’ll keep you posted with any further updates the moment it's received.